A Customer Experience Management (CEM) solution defines comprehensive strategy and set of tools designed to enhance and optimize the overall experience that customers have with a brand or business throughout their entire journey. This encompasses every touchpoint, from initial awareness and engagement to post-purchase support and loyalty.
At OMFYS we offer solutions include Oracle Content Management (OCM), Customer Data Processing (CDP) System where you can consolidate data in a 360-degree approach.
We have expertise in Oracle Fusion Sales, one of the leading powerful applications which is a SaaS model, adept on cloud based sales processes. Oracle Fusion Sales along with modules like Configuration Price Quoting (CPQ) and Sales Planning and Forecasting makes the enterprise sales process very streamlined and more favourable.
Companies must be equipped with agile and scalable solutions to offer after-sales service as well. Oracle Fusion Service—a SaaS model, cloud based application along modules are highly proficient assets for integration with other intelligent platforms like Oracle Intelligent Advisor (OIA), Oracle Digital Assistant (ODA) etc.
OMFYS is a one stop source for Digital Transformation solutions and services. OMFYS is a global IT company, having a presence in India, UAE, UK and USA. OMFYS provides solutions and services for enterprise business process digital transformation.
OMFYS mainly offers; business rule engine automation, business process management workflow automation, predictive analytic platform, visualization solutions, digital assistant platform (AI ChatBot) solutions, RPA & Cognitive Solutions, middleware solutions, and other cutting edge technology Integration Solutions on Cloud.
OMFYS has a highly skilled, well-trained and motivated team ready to work cohesively to deliver business process digital transformation solutions and services across India, UK, US & APAC regions. The business operations across the globe are efficiently supported by the company’s development centers located in India, UK and US.
OMFYS transforms the enterprise business processes to Industry 4.0 level by automating Process Management Workflow, Business Rule Engine, Business Application solutions, Digital assistants and Digital Workforce Platforms, Application Integrations, AI & Analytics and Mobility. Fulfilling consumer requirements and providing solutions are a result of a detail oriented methodology that we at OMFYS can efficiently navigate through. Our Minds For Your Solutions is the perfect cross-road for Digital Transformation.